From Interest to Trust — Kenyan Client Successfully Installed CTP Machine T848 and Reordered CTP Plates

Client: Printing company from Kenya
Products: CTP Machine T848 & CTP Plates
Category: Printing Equipment & Plate Solution
Timeframe: From first contact to repeat order

Background

Through Facebook, a printing customer from Kenya reached out to us via WhatsApp, showing great interest in our CTP machine. After several rounds of quotation and technical discussions, the client finally decided to purchase our T848 CTP machine.

Installation & Support

After nearly one month of sea transportation, the machine successfully arrived in Kenya. The client arranged a local engineer for installation, and our technical team provided full online guidance and remote support during the process.
Thanks to the joint effort from both sides, the machine was installed smoothly and started running perfectly.

Result & Feedback

The client was very satisfied with the performance and stability of the T848 CTP machine, giving positive feedback and appreciation for our professional after-sales service.
Shortly after installation, the client placed a second order for our CTP plates, confirming his confidence in our products and service quality.

Customer Value

✅ High-quality and stable CTP machine performance
✅ Fast and reliable technical support
✅ One-stop printing plate & equipment solution
✅ Trusted by global clients in Africa and beyond